Certified Design Thinking Practitioner (4-Day Programme)
Lead with Design Thinking. Drive Strategic Innovation. Master the art of human-centered problem-solving and lead impactful innovation within your organisation.
In this immersive 4-day programme, you'll gain the advanced tools and strategies to tackle complex challenges and transform your team's approach to innovation.
Course Overview
Course Title: Design Thinking: Practitioner
Next Session: 24 March 2025
Duration: 32 hours (4 days)
Location: Kuala Lumpur City Center
Investment: RM 7,000 (HRD Claimable)
Post-Course Support: Complimentary toolkit with bonus resources
(Limited to 35 participants | Group rates available
Don't Fall Behind: Why This Matters Now
Design Thinking leads to a 50% reduction in time-to-market for new products and services (Harvard Business Review).
Do you want this to be you?
Teams equipped with Design Thinking skills collaborate more effectively and deliver human-centered solutions.
Design Thinking is essential for organisations to adapt and thrive in today's rapidly changing world.
Leaders who embrace Design Thinking create a culture of innovation and drive meaningful change.
What You'll Walk Away With
The ability to lead and implement Design Thinking initiatives to lead innovation initiatives and drive strategic change
Advanced techniques for user research, ideation, prototyping, and testing.
Skills to craft compelling narratives and communicate solutions effectively.
A strategic mindset to align innovation with core business objectives.
A toolkit of practical tools to drive innovation and create impactful solutions.
Methods and Frameworks You'll Master
Understand:
Challenge Mapping
Define and structure the design challenge for clarity and focus.
Issue Finder
Recognise and challenge biases to uncover hidden problem areas.
User Journey Mapping
Visualise the customer's experience to identify pain points and opportunities.
Fieldwork Guide
Plan and structure interviews to gather actionable insights.
User Research
Conduct interviews and observations to understand customer needs and behaviours.
Mindreader
Synthesise user feedback to reveal key insights and discoveries.
POV (Point of View)
Craft focused problem statements to guide the design process.
1
Ideation
How Might We
Reframe challenges into actionable, opportunity-driven questions.
Idea Tree
Grow and categorise ideas visually to explore creative directions.
Dot Voting
Promote equal participation and alignment by prioritising ideas collaboratively.
Yes And...
Build on initial ideas to expand possibilities and add depth.
Impact Ease Matrix
Prioritise ideas based on their potential impact and feasibility.
2
Prototyping and Testing
Prototyping
Create low-fidelity prototypes to test and refine ideas with users and stakeholders.
User Testing
Validate prototypes by gathering actionable insights directly from end-users.
Feedback Grid
Analyse and prioritise feedback to iterate on ideas and ensure meaningful improvements.
Business Model Canvas
Design and refine business models that align with user needs and organisational goals.
Storytelling Framework
Craft compelling narratives and pitches to effectively communicate ideas and gain stakeholder buy-in.
3
Our Facilitator
Alina Ghiur
Lead, Academy – Driving Organisational Transformation and High-Performing Cultures (IEMBA | PMP® | CCMP™ | CSSBB | Lean Expert | M&AP | CFA Level I Passed)
Alina Ghiur is a dynamic and engaging facilitator with 18 years of experience in operations, transformation, and leadership development. She has a proven track record of building high-performing teams, driving organisational change, and fostering a culture of innovation across diverse industries.
Proven Impact:
Successfully led 12+ organizational change initiatives, resulting in a 37% increase in operational efficiency.
Built and led high-performing teams across 8+ countries, achieving a 30% reduction in project turnaround time and a 40% improvement in customer satisfaction.
Designed and delivered impactful workshops for countless professionals, empowering them to embrace change, optimiae performance, and unlock their leadership potential.
Why Participants Value Alina's Approach:
Practical, results-oriented strategies that can be immediately applied to real-world challenges.
Energetic and interactive facilitation style that creates a collaborative and engaging learning environment.
Proven frameworks and tools to drive operational excellence, enhance team performance, and foster a culture of innovation.
An Inspiring Experience to Unlock Innovation
This programme is designed to ensure practical learning and immediate application. Participants will:
Collaborate with peers to solve real-world challenges using Design Thinking tools.
Engage in hands-on activities, brainstorming sessions, and rapid prototyping.
Leave with a toolkit of strategies to embed Design Thinking in their teams and organisations.
Are You Ready to Innovate?
This course is perfect for you if:
You are a change-maker or team leader who wants to become Design Thinking Certified and drive innovation within your organisations.
You want to empower your team with tools that foster creativity and collaboration.
You’re ready to adopt a human-centered approach to problem-solving.
You’re looking to build advanced Design Thinking skills to inspire innovation.
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Ready to Transform the Way You Solve Problems?
Register below, and we will get in touch with you soon.