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Design Thinking Facilitator

HRDF Malaysia Claimable
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Design Thinking Facilitator

Customer-centric problem solving method & skills

Why do leading companies invest in Design Thinking?

  • Unlock creativity, enable complex problem-solving and build innovation skills
  • Accelerate product development and go-to-market cycles
  • Respond effectively to shifting markets and fast-changing customer needs
  • Increase organisational agility and unleash new ways of working and collaborating
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Learning Outcomes

Design, plan, and facilitate Design Thinking project teams

Design, plan, and facilitate Design Thinking project teams

Scope and align challenge statements with stakeholders to launch projects

Scope and align challenge statements with stakeholders to launch projects

Build intentionally collaborative teams to support specific project outcomes

Build intentionally collaborative teams to support specific project outcomes

Develop session plans, stakeholder check points, and team mentoring sessions

Develop session plans, stakeholder check points, and team mentoring sessions

Support individuals and teams through all stages of team norming, storming, and performing

Support individuals and teams through all stages of team norming, storming, and performing

Organisations embracing design
as a way of working have a
higher ROI than average
S&P companies
0 %

Course Format

16 hours interactive course

+24 hours interactive course - virtual, offline or mixed

Optional mentoring sessions

Optional mentoring sessions to stress-test and deepen Design Thinking facilitation practice

Design Thinking Certificate

Design Thinking Facilitator Certificate

HRDF Malaysia Claimable
Contact us to learn more about this course

Bringing new ways of working to:

Industries:

  • Banking and Insurance
  • Telcos
  • Consumer Goods
  • Government
  • Transport & Logistics
  • Technology
  • Pharmaceuticals

Functions:

  • Customer Experience
  • Sales
  • Product & IT
  • HR
  • Marketing
  • Compliance
  • Finance, and more

Participants Testimonials

“I really appreciated the deep dive into the tools and I feel more equipped to bring others along in solving a wide range of problems.”

Zikri, Senior CX Leader
Banking

“Before this course, I would have underestimated the value of stakeholder management in the design process. It has unlocked my ability to drive a project forward.”

Lin, Lead at CTO Office
Insurance

“To watch my new practitioners have the confidence to launch and participate in design teams has been inspiring.”

Layla, Head of L&D
Telco
Talk to us to learn how we can help you

How can we help
your organisation grow?

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Let’s Talk

Change.

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Fill in the details below or send us an email at learn@humaninc.co

Human Inc Malaysia

Level 3 Unit 5
D6 Offices
Jalan Sentul
51000 Kuala Lumpur
Malaysia

General Inquiries (WhatsApp Only)
+601154201635

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