Design Thinking Fundamentals

HRDF Malaysia Claimable
Design Thinking Fundamentals

Customer-centric problem solving method & skills

Why do leading companies invest in Design Thinking?

Learning Outcomes

Research and understand users to solve work-related problems

Research and understand users to solve work-related problems

Discover the importance of empathy and know how to plan, conduct and analyse basic user research

Discover the importance of empathy and know how to plan, conduct and analyse basic user research

Know how to create ideas, build prototypes, and user test to drive customer experience

Know how to create ideas, build prototypes, and user test to drive customer experience

Apply Design Thinking on a work-related challenge

Apply Design Thinking on a work-related challenge

Organisations embracing design
as a way of working have a
higher ROI than average
S&P companies
0 %

Course Format

16 hours interactive course

16 hours interactive course - virtual, offline or mixed

Optional mentoring sessions

Optional mentoring sessions

Design Thinking Certificate

Design Thinking Fundamentals Certificate

Get 9 easy-to-use canvases

HRDF Malaysia Claimable

Bringing new ways of working to:

Industries:

Functions:

Participants Testimonials

“I love that we are one team with Human Inc, driving towards the same goal. Their engagement level is amazing during delivery – very energetic, thorough, relatable and clear.”

James, CIO
Consumer Banking

“The workshop reminded me that we always forget that customers are human, not numbers. It changes the way I think about how I should be serving them.”

Rani, Senior Manager
Insurance

“I had zero knowledge of Design Thinking and being able to dig deep into the method was surprisingly useful and relevant.”

Alicia, Head of Product
Telco

How can we help
your organisation grow?

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Let’s Talk

Change.

Fill in the details below or send us an email at learn@humaninc.co