Design Thinking Introduction

HRDF Malaysia Claimable
Design Thinking Introduction

Customer-centric problem solving method & skills

Why do leading companies invest in Design Thinking?

Learning Outcomes

Research and understand users to solve work-related problems

Research and understand users to solve work-related problems

Synthesise actionable insights and discover their relationship with driving better user experience

Synthesise actionable insights and discover their relationship with driving better user experience

Collaboratively generate a multitude of ideas that addresses customer needs

Collaboratively generate a multitude of ideas that addresses customer needs

Select & prioritise winning ideas/concepts based on human-centred design criteria

Select & prioritise winning ideas/concepts based on human-centred design criteria

Organisations embracing design
as a way of working have a
higher ROI than average
S&P companies
0 %

Course Format

16 hours interactive course

8 hours interactive course - virtual, offline or mixed

Get 6 easy-to-use canvases

Design Thinking Certificate

Design Thinking Certificate

HRDF Malaysia Claimable

Bringing new ways of working to:

Industries:

Functions:

Participants Testimonials

“I love that we are one team with Human Inc, driving towards the same goal. Their engagement level is amazing during delivery – very energetic, thorough, relatable and clear.”

James, CIO
Consumer Banking

“The workshop reminded me that we always forget that customers are human, not numbers. It changes the way I think about how I should be serving them.”

Rani, Senior Manager
Insurance

“I had zero knowledge of Design Thinking and being able to dig deep into the method was surprisingly useful and relevant.”

Alicia, Head of Product
Telco

How can we help
your organisation grow?

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Develop Future-ready Talent

Train certified Design Thinkers and Agile Leaders with Human Inc Academy

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Accelerate Transformation

Leverage organisational culture to drive people change, technology adoption & business growth

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Deliver Customer-Centric Innovation

Power teams to quickly build products and services that customers love

Let’s Talk

Change.

Fill in the details below or send us an email at learn@humaninc.co