Customers Are Human.
Organisations Should Be Too.
Human Inc helps leading companies adopt new ways of working that drive customer-centric growth and organisational agility. We have powered 100+ global brands drive sustainable business model innovation, delightful customer experience and culture transformation by utilising our Human-Centred Design practice.
Business Results Through People
We have enabled our clients to quickly develop and launch 200+ customer centric strategies, products and services. We make change exciting, sustainable & cost effective. Our expert facilitators have trained and certified 20,000 professionals in future skills like design thinking and agile mindset.
Humans Not Consultants
Organisations can only change results when their people shift how they think, feel and act. Our people are human-first, inspiring your people to work differently to unlock the change that your company needs. Clients tell us that they prefer working with Human Inc because we make change feel better than traditional consulting firms.
Meet The Leadership Team
With 20 years of experience using his creativity and compassion to inspire big corporations, SMEs and startups, Chris believes in the power of “humanising business”. With this vision, he started Human Inc in 2015 applying human-centred design practices to build better organisations, products, services and experiences that solve problems that users care about. Having scaled Human Inc business and team,
Chris now advises boards and leadership teams on innovation and delivers masterclasses and keynotes to forums of leaders around the world.Throughout his career, he has founded several successful startups and led large change and innovation projects in both Europe and Southeast Asia. During his career, Chris became a certified systemic and narrative coach and a certified business advisor. He was instrumental in multiple award winning ventures and initiatives and received the 2013 CSR Leadership and Excellence Award at the World CSR Congress. Chris is a huge music lover, everything from jazz to house and DJs at select events.
A maker at heart, our COO leads in the design of the ecosystem @ Human Inc that encourages and empowers Humans to bring their best selves to work. This involves looking over operations, finance, people (HR), IT, legal & corporate services. A textbook INTJ, he brings in the structure and processes that marries the chaotic creative process with actionable plans & timelines - the yin to the yang.
Will was also our Head of People & Culture prior to taking on the COO mantle. He is an experienced Change Management consultant focused on culture transformations for large MNCs across multi-industries, and led Talent Strategy for Teach for Malaysia (an education NGO) prior to Human Inc. He is an avid creator and innovator at heart - tinkering with woodwork, aquascapes, terrariums and motorcycle garages.
As an explorer at heart, Mike digs flying planes and has a B.Sc Aerospace Sciences from Oklahoma State University, and a PgDip in Innovation Strategy, and Design Thinking from MIT’s Sloan School of Management and Columbia Business School.Mike comes to Human Inc from Malaysia’ sister Hasso Plattner Institute, where he delivered academic and executive education and consulting programmes in conjunction with both the Hasso Plattner Institute and the Stanford D.school.
Based in Malaysia for the last ten years, Mike has been heavily involved in developing and delivering innovation coaching and project consulting experiences for both companies and government agencies. Mike helps organisations create innovative work cultures through the training & integration of Design Thinking methodologies.
Mike has worked on various innovation projects in the private and public sector including its armed forces. This includes projects for many Malaysian ministries, the Royal Malaysian Police, The Royal Malaysian Navy, As well as companies such as Scomi Engineering, webe, Astro, Flexiroam, Maybank, Malaysia Airlines, Red Cargo, and Firefly to name a few.
Business driven, strategic thinker and sales oriented. Golf is a serious hobby to him, and music is his passion. Firdaus is the Head of Business Development and Public Sector Lead at Human Inc. With over 10 years of experience as a strategic advisor to clients across sector & industry, he brings with him a vast amount of experience in management consulting, transformation, implementation strategy, market research, roadmap and blueprint development.
He has deep interest in public policy enhancement. Blueprint of state healthcare and hospitality hub, economic assessment of petroleum industrial park, feasibility study and business plan of education hub, and investment pitchbook are among the key involvements of his career
Head of Business Development
Head of Business Development
Alif is a Senior Consultant of Advisory. He has a knack for problem solving, having been a management consultant & PMO throughout his professional career. He has helped governments and the private sector in addressing pressing issues through collaborative solution design.
He takes joy in breaking down complex problems into simpler bite sized information to solve; comprehending the incomprehensible.
With a desire to change the world, Synne is focused on making an impact with everything she does. Her passion for impact has taken her on a professional journey through politics, diplomacy and entrepreneurship, living on four continents, traveling to 40+ countries and impacting more than 1 million people. Synne has an MSc in Economics and Entrepreneurship from Norwegian School of Economics and Boston University.
While still in university Synne founded seven global impact companies using Design Thinking.After more than 5 years in innovation & entrepreneurship, Synne practices Design Thinking in everything she does and impacts Human Inc’s clients thorough engaging and impactful Design Thinking programmes.