Certified Design Thinking Practitioner

Become the catalyst for innovation— lead Design Thinking projects that transforms your organisation.
Zero cost to you - fully HRD claimable.

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Next sessions filling fast

16-19 June | 14-17 July | 11-14 August

Engaging learning experience

4-day in person (32-hours)

Convenient central location

Kuala Lumpur City Center

Zero cost to you

Fully HRD claimable: RM 7,000

Take-away tools for continued growth

Certificate, comprehensive toolkit & exclusive resources

75% of participants successfully lead innovation projects with enthusiastic stakeholder endorsement and buy-in

Our participants now

Lead full-cycle design thinking projects with confidence
Create customer-centric solutions that drive business results
Facilitate collaborative innovation within their teams
Implement strategic change through human-centered approaches

Real skills for immediate impact

Customer research: Understand customer needs through interviews, observations, and journey mapping

Ideation facilitation: Lead creative sessions that generate breakthrough solutions

Rapid prototyping: Create low-fidelity models to test and refine ideas quickly

User testing: Validate solutions with real users to ensure market fit

Solution pitching: Craft compelling narratives that gain buy-in for your innovations

Strategic alignment: Connect design thinking outcomes directly to business objectives

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Our Track Record

+350

Clients in >20 countries

+55,000

Professionals impacted

+300

Solutions for customers

NPS

Your days of transformation

Day 1
User research and insights

Learn from real innovation success stories
Identify assumed user problems through challenge mapping
Build interview questions and prepare for fieldwork
Practice interview and observation skills with real users

Day 2
Creative idea generation

Transform insights into customer-centric opportunities
Generate a multitude of creative ideas using structured techniques
Prioritise ideas based on impact and feasibility
Develop detailed solution concepts to address customer needs

Day 3
Prototyping and testing

Build prototypes to bring ideas to life
Test prototypes with real users outside the workshop
Analyse feedback to identify key improvements
Refine prototypes to ensure they resonate with end-users

Day 4
Business modelling and implementation

Develop business models that align with customer and organisational goals
Craft compelling narratives using storytelling frameworks
Deliver high-impact pitches to communicate solutions persuasively
Learn techniques to lead dDesign Thinking projects and embed innovation practices in teams

What our participants say about us

Product Lead,

Tech

"We've launched patents based on what we did in this workshop. It wasn't easy, but the tools and techniques we learned and adopted really accelerated our progress."

Operations Specialist,

e-Commerce

"This workshop wasn't just theory—it was immediately applicable. I'm currently working with our ops team on our admin portal using these methods, saving our ops team countless hours of frustration."

About

YOUR FACILITATOR

Alina Ghiur

Alina Ghiur is a dynamic and engaging facilitator with 18 years of experience in operations, transformation, and leadership development. She has a proven track record of building high-performing teams, driving organisational change, and fostering a culture of innovation across diverse industries. 1. Successfully led 12+ organizational change initiatives, resulting in a 37% increase in operational efficiency. 2. Built and led high-performing teams across 8+ countries, achieving a 30% reduction in project turnaround time and a 40% improvement in customer satisfaction. 3. Designed and delivered impactful workshops for countless professionals, empowering them to embrace change, optimise performance, and unlock their leadership potential.