Design

Thinking

Create Value Through

Understanding

With Design Thinking, your team will learn how to uncover deep customer-insights, develop unique concepts, and rapidly test prototypes with users and stakeholders to turbo-charge your growth.

Course Overview

Discover how to apply the mindset and practice the skills of a design thinker. Learn how to research, imagine, co-create and prototype better products, services, processes and experiences. Design Thinking harmonises the possibilities of people, technology, and business.

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With Design Thinking, you can better understand customer pain points and address unmet needs. Mapping customer journeys and crafting personas highlights the possibilities of technology and clarifies the requirements for business success.

How can Design Thinking

Impact your organisation?

FUTURE PROOF YOUR OFFERING

Discover ways to sharpen your competitive edge across all touch-points of the customer journey including marketing, sales, operations, and support.

DRIVE CUSTOMER-CENTRICITY

Transform your organisation through creativity and understanding. Turn empathy into a practical and productive exercise so you can develop solutions customers will love.

INNOVATE AT ALL LEVELS

Empower talent at all levels to generate insights and solutions. Innovation doesn’t respect the hierarchy, and a great idea is a great idea whether it comes from the C-suite, HR or your intern

How else can we help you?

Learning

Culture

Innovation

Human Lab
Level 3 Unit 5
D6 Offices
Jalan Sentul
51000 Kuala Lumpur
Malaysia


+603 9212 9410

Human Inc Singapore
7 Temasek Boulevard
#12-07 Suntec Tower One

038987
Singapore

 

+65 6589 8383

Human Inc UK
18c Petticoat Tower
Petticoat Square
City of London E1 7EF UK

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